Terms of Service

Acceptance of Terms

By installing, accessing, or using any application developed and distributed by BACKLIP (“BACKLIP,” “we,” “us,” or “our”), including but not limited to apps available on Shopify, Wix, Ecwid, Cafe24, and Nuvemshop, you (“User,” “Merchant,” or “you”) unconditionally agree to these Terms of Service.

If you do not agree to these Terms in their entirety, you must immediately discontinue use of all BACKLIP applications and uninstall them from your store or platform.

Apps Provided “As Is”

All BACKLIP applications are provided strictly on an “as is” and “as available” basis, without warranty of any kind, either express or implied.

BACKLIP expressly disclaims all warranties, including but not limited to:

• Implied warranties of merchantability or fitness for a particular purpose
• Warranties of title or non-infringement
• Any warranty that the apps will meet your requirements or expectations
• Any warranty that the apps will be uninterrupted, timely, secure, or error-free
• Any warranty regarding the accuracy or reliability of any results obtained from using the apps

You assume all responsibility for selecting the appropriate app for your needs and for the installation, use, and results of that use.

No Liability - Full Disclaimer

To the maximum extent permitted by applicable law, BACKLIP and its founders, team members, affiliates, partners, agents, and service providers shall bear absolutely no responsibility or liability for any harm, loss, or damage of any kind, arising out of or in connection with your use - or inability to use - any BACKLIP application.

Zero liability, no cap on the exclusion. BACKLIP’s total aggregate liability to you - and to any third party - is zero. You agree that BACKLIP owes you nothing under any circumstances, for any reason. If a court nevertheless determines that BACKLIP must be liable for some amount, that amount is limited to the absolute minimum permitted by applicable law and nothing more.

The only exceptions (non-waivable minimums). The only limits on the above are those that applicable law does not allow BACKLIP to exclude - for example, liability for death or personal injury caused by BACKLIP’s negligence, for fraud or fraudulent misrepresentation, or for intentional misconduct, and any liability under mandatory consumer-protection or data-protection law that cannot be waived (including Article 82 GDPR where it applies). BACKLIP does not seek to exclude or limit liability in those cases, and nothing above should be read as attempting to. In every other case, all liability is excluded as set out above, and Section 12 confirms that each provision of these Terms stands independently.

Bugs, Errors & Technical Issues

Software is inherently imperfect. BACKLIP does not warrant that its applications are free from bugs, defects, errors, malware, or other harmful components, nor that any such issues will be corrected.

BACKLIP is not liable for any damage caused by:

• Software bugs or coding errors in any BACKLIP application
• Unexpected behavior resulting from app updates or version changes
• Conflicts between BACKLIP apps and other third-party apps, plugins, or themes
• Performance degradation or slowdowns caused to your storefront
• Visual glitches, rendering issues, or broken layouts
• Failures caused by browser or device incompatibilities
• Any disruption resulting from maintenance, downtime, or technical failures

Data, Security & Privacy

You acknowledge and agree that BACKLIP shall not be liable for any unauthorized access, data breach, loss, corruption, or theft of any data processed or transmitted through the use of BACKLIP applications.

This includes any damage arising from:

• Loss or corruption of store data, product data, or customer data
• Unauthorized access to your account or platform by third parties
• Security vulnerabilities beyond our reasonable control
• Any data transmitted to or stored by third-party platform providers (Shopify, Wix, etc.)

You are solely responsible for maintaining the security of your own accounts, credentials, and data backups. BACKLIP strongly encourages regular data backups independent of any application.

Third-Party Platforms

BACKLIP applications are designed to operate on third-party e-commerce and workspace platforms including Shopify, Wix, Ecwid, BigCommerce, Cafe24, Nuvemshop, Atlassian, and Shoper. BACKLIP has no control over these platforms, their policies, APIs, updates, or operational changes.

BACKLIP is not responsible for:

• Changes made by third-party platforms that break or alter the functionality of BACKLIP apps
• Platform outages, downtime, or service interruptions affecting app behavior
• Policy changes by any platform that restrict or remove BACKLIP app capabilities
• Any actions taken by platform providers regarding your store or account
• Compatibility issues introduced by platform updates without notice

Your use of BACKLIP apps is also subject to the respective terms of service of the platform on which you operate. BACKLIP is not a party to those agreements.

Release. If you have a dispute with any third party - including any platform provider, app developer, or other merchant - you release BACKLIP from any and all claims, demands, and damages (actual and consequential) of every kind, known and unknown, arising out of or in any way connected with that dispute.

App Availability & Discontinuation

BACKLIP reserves the right, at its sole discretion and without notice or liability, to modify, suspend, discontinue, or remove any application or any feature thereof, temporarily or permanently, at any time.

BACKLIP shall not be liable to you or any third party for any modification, suspension, or discontinuation of any app or service. You agree that BACKLIP will not be held responsible for any losses or damages caused by unavailability of the apps.

Force majeure. BACKLIP has no liability for any failure or delay caused by matters beyond its reasonable control, including platform outages, cyber-attacks, internet or hosting failures, or acts of platform providers.

Indemnification

You agree to fully indemnify, defend, and hold harmless BACKLIP and its founders, employees, contractors, affiliates, and partners from and against any and all claims, liabilities, damages, judgments, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use or misuse of any BACKLIP application
• Your violation of these Terms of Service
• Your violation of any third-party rights, including intellectual property rights
• Any content displayed on your store as a result of using our apps
• Any claims made by your customers or end users related to your use of our apps

BACKLIP will give you prompt notice of any such claim and reasonable cooperation in its defence, at your expense. You may not settle any claim in a manner that imposes any obligation on BACKLIP without BACKLIP’s prior written consent.

Assumption of Risk & No Reliance

You accept full responsibility and all risk for your use of BACKLIP applications and for any decisions, actions, or results based on them.

You confirm that you have not relied on any statement, promise, representation, or assurance other than what is expressly written in these Terms. No marketing material, listing description, support conversation, or other communication forms part of these Terms or creates any obligation on the part of BACKLIP.

Not professional advice. BACKLIP provides software, not advice. Nothing in any BACKLIP application, its output, its documentation, or any communication from us constitutes legal, financial, tax, accounting, marketing, search-optimisation, or other professional advice, and you should not treat it as such.

Sole Remedy & Time Limit on Claims

Sole remedy. Your sole and exclusive remedy for any dissatisfaction with any BACKLIP application is to stop using it, uninstall it, and cancel any subscription. That remedy is instead of all other remedies, whether at law or in equity.

Time limit. To the maximum extent permitted by applicable law, any claim arising out of or related to these Terms or to any BACKLIP application must be brought within one (1) year of the date the claim first arose. After that period, the claim is permanently barred.

Changes to These Terms

BACKLIP reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will take effect immediately upon publication. Your continued use of any BACKLIP application following any changes constitutes your acceptance of the revised Terms.

It is your responsibility to review these Terms periodically. BACKLIP will not be held liable for any failure on your part to remain informed of updates to these Terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable law. Any disputes arising from or related to these Terms or the use of BACKLIP applications shall be resolved in the competent courts of the applicable jurisdiction, to which you irrevocably submit.

Independence of provisions. Each provision of these Terms operates independently. If any provision is found invalid or unenforceable, it will be limited or modified to the minimum extent necessary (or removed), and the remaining provisions - including every disclaimer, exclusion, and limitation in Section 03 - shall continue in full force and effect.

Survival. All disclaimers, exclusions of liability, releases, indemnities, and limitations in these Terms survive termination of your account and of any agreement between us, and apply to every claim regardless of when it arose, subject only to the one-year time limit in Section 10 and to the non-waivable minimums described in Section 03.

Entire agreement. These Terms, together with our Privacy Policy, are the complete and exclusive statement of the agreement between you and BACKLIP on their subject matter, and supersede any prior or contemporaneous proposal, representation, or communication.

Contact

If you have any questions about these Terms of Service, you may contact us at:

Please note that contacting us does not modify or waive any provision of these Terms, and does not create any obligation on the part of BACKLIP beyond what is expressly set out herein.